Additional measures in response to the coronavirus

Current Corona Measures

The Corona crisis has consequences for your visit to Rotterdam and/or Hoek van Holland. Take the following measures into account:

• Restaurants and bars may remain open provided all visitors have assigned seats that are placed 1.5 metres apart.
• All restaurants and bars must be closed from midnight until 06.00. Entertainment in the form of live performances and loud music is prohibited.
• Discos and nightclubs must close again.
• The coronavirus entry pass scheme, which granted an exemption from the 1.5 metre distancing rule, will be suspended for restaurants and bars until 13 August.
• Cultural venues may remain open provided all visitors have assigned seats that are placed 1.5 metres apart. This also applies to visitors to events and spectators at professional sports competitions and other sports and youth activities.
• Organisers may participate in the coronavirus entry pass scheme to admit greater numbers of people. In that case, everyone must still have an assigned seat and up to two-thirds of the available capacity can be used.
• As of Tuesday 13 July, coronavirus entry passes can only be generated using a negative result from a test taken up to 24 hours previously (down from 40 hours).
• Events may not last longer than 24 hours.
• There is no longer a maximum group size for outside;
• There is no longer a curfew;
• Essential shops, such as supermarkets, bakeries and drug stores, will remain open;
• Indoor locations will all open again, with 1,5 meters away or fixed seats. The rule is different in shopping centers and museums: 1 visitor per 5 square meters.
• Amusement parks, nature parks, zoos and petting zoos will open under certain conditions. Just like outdoor game locations such as mini golf, climbing forests and outdoor playgrounds. The following applies here: 1 person per 10 square meters.
• Open-air museums, sculpture gardens and open-air monuments will also reopen.
• Rental locations for outdoor recreational activities are allowed to open. This means that, for example, boats, canoes and bicycles are rented out again.
• Only travel if absolutely necessary;
• The ban on alcohol sales in the late evening will expire.
• Masks are only required in public transport and in airplanes or where 1.5 meters away is impossible.
• You should also observe the basic rules. These are below. Read more on Rijksoverheid.nl.

Rules for everyone

During your stay in the Netherlands you must follow the basic rules that have been imposed to prevent the spread of COVID-19. These rules apply to everyone in the Netherlands, including tourists.

• Maintain a distance of 1.5 metres (approx. 2 arm’s lengths) from other people.
• Wash your hands frequently.
• Don’t shake hands with others.
• Cough and sneeze into your elbow.
• Avoid busy places. Leave if you notice it is becoming difficult to keep a distance of 1.5 metres.
• To get around, use your own vehicle, rent a bike or take a taxi. Use public transport for essential travel only. You must wear a non-medical face mask when using public transport.

More information:

• FAQs about tourism in the Netherlands and COVID-19 measures
• Q&A’s Travel restrictions for the Netherlands

Corona symptoms

If you have symptoms that suggest you may have COVID-19, remain inside wherever you are staying and arrange to be tested. Call 0800-1202 or +31 850 659 063 to arrange an appointment. If you test positive for COVID-19, you and any travelling companions must self-isolate in your holiday accommodation for 2 weeks.

Public transport

Avoid non-essential travel. The government requires the use of a non-medical face mask while travelling on public transport. This applies to travellers aged 13 years and older. You can obtain these face masks at various shops at the RET and NS train stations and in many vending machines. Travellers are requested to put their face mask on in good time before boarding the bus, train, tram or metro.

• Wear a non-medical face mask
• Keep sufficient distance from others when boarding and leaving
• Avoid touching things wherever possible
• Avoid busy periods and travel outside of rush hour wherever possible

Visitor’s information

Rotterdam Tourist Information Coolsingel (in the garden of the Schielandshuis), Central Station, Hoek van Holland and giftshop Love Rotterdam are closed. Do you have questions about Rotterdam and our service? Contact one of our employees by phone or via e-mail.

About Rotterdam
Phone: +31 (0) 10 790 01 85 (09.30 – 18.00 hours)
E-mail: info@rotterdamtouristinformation.nl

About Hoek van Holland, Rotterdam Beach:
Phone: +31 (0) 174 519 570 (10.00 – 17.00 hours)
E-mail: hoekvanholland@rotterdamtouristinformation.nl