Measures coronavirus: In response to the coronavirus the Dutch government has taken additional measures. Read more info

Additional measures in response to the coronavirus


Restaurants and bars, museums, theaters, or public meeting places such as galleries and attractions are closed!

Additional measures in response to the coronavirus

In response to the coronavirus the Dutch government has taken additional measures. Please read all information concerning the coronavirus.

Postpone your visit to Rotterdam and Hoek van Holland

Due to the coronavirus restaurants and bars, museums, theaters, casinos or public meeting places such as galleries and attractions are closed until at least Tuesday 28 April. Supermarkets will remain open. Most shops are closed or open for a few hours a day. Everyone in The Netherlands has to keep a minimum distance of 1,5 meters to one another – unless they belong to the same family. Up to and including May 31 all public gatherings and events are canceled. Visit the page of the National Institute for Public Health and the Environment (RIVM) for the most recent updates around the COVID-19 virus.


The measures surrounding the COVID-19 virus have a direct impact on the residents, entrepreneurs and visitors in Rotterdam. But even in these difficult times, the unmistakable  Rotterdam perseverance and go-getter mentality remains tangible and visible. Countless initiatives are cropping up daily, from home delivery services to community actions for the more vulnerable in the city. On the website #ROTTERDAMZETDOOR you will find crisis-related, consumer-oriented initiatives by enterprising Rotterdammers.

Public transport

The measures taken to combat the coronavirus are also leading to fewer travellers on public transport. That is why public transport companies have adjusted their timetables. Take into account that departure times have changed and that transport will run less often. For the time being, these changes will be comparable to weekend/holiday schedules. The RET has also adjusted the timetable for the tram, bus and metro. Tickets are no longer sold on the bus or tram. You are responsible for a valid ticket and checking in and out during the trip.

Rotterdam Welcome Card

Many of Rotterdam’s top attractions and museums and also participating restaurants and cafes where you get a discount with the Rotterdam Welcome Card are currently closed. We are, therefore, not selling Rotterdam Welcome Cards in our stores at the moment. You can order the Rotterdam Welcome Card online and have it sent to your home address, but you can only use it when the participating locations are open again. If you have already purchased a Rotterdam Welcome Card, then you can keep it and use it when you visit Rotterdam later this year.

Visitor’s information

Rotterdam Tourist Information Coolsingel (in the garden of the Schielandshuis), Rotterdam Tourist Information at Rotterdam Central Station and Hoek van Holland are closed until 6 April 2020. The giftshop at Rotterdam Central Station is closed as wel, no products will be sold. Do you have questions about Rotterdam and our service? Contact one of our employees by phone or via e-mail.

About Rotterdam
Phone: +31 (0) 10 790 01 85 (09.00 – 17.00 hours)

About Hoek van Holland, Rotterdam Beach:
Phone: +31 (0) 174 519 570 (10.00 – 16.00 hours)

Stay healthy, and we hope to be able to welcome you to Rotterdam and at Rotterdam Tourist Information again soon!

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