Current measures in response to the coronavirus

Basic rules for everyone

It’s still important to keep following the basic rules, even if you’re fully vaccinated. Keep 1.5 metres distance and wear a face mask in areas where it is mandatory. The 1.5 metres is a safe distance that’s proven to help prevent transmission of the virus. Just like the other basic rules: washing hands, coughing and sneezing into your elbow, not shaking hands, staying home and getting tested if you have symptoms, and ensuring a good flow of fresh air indoors.

If you have symptoms that suggest you may have COVID-19, remain inside wherever you are staying and arrange to be tested. Call 0800-1202 or +31 850 659 063 to arrange an appointment. If you test positive for COVID-19, you and any travelling companions must self-isolate in your holiday accommodation for 2 weeks.

Please visit the website of the Government of the Netherlands for futher information about Coronavirus Covid-19.

All locations open under certain conditions

All indoor and outdoor public spaces can open to the public from 05.00 to 22.00. This applies to:

• Food and drink venues such as restaurants, cafés and bars.
• Shops such as supermarkets and clothing shops.
• Recreational locations such as amusement parks, zoos, play and gaming venues, saunas, spas and tanning salons.
• Contact-based industries such as hairdressers.
• Cultural venues such as cinemas, theatres and museums.
• Sports facilities.

At some locations visitors must show a coronavirus entry pass.

Events

Events are permitted between 05.00 and 22.00 under certain conditions.

• Events with assigned seats and events with a constant flow of people are permitted under certain conditions. Indoors, the maximum number of people per space is 1,250.
• Events without assigned seats, such as festivals, are not permitted.

Face masks

Wearing a face mask is advised in any place where it is not possible to stay 1.5 metres apart. This now also applies at busy outdoor places such as shopping streets. It also applies in the workplace. People are now advised to wear a disposable face mask. The government advises against wearing fabric masks and homemade masks. Read all the rules and advice on wearing face masks.

Self-quarantine

Close contacts of a person who has coronavirus do not need to self-quarantine if they do not have symptoms themselves and they received their booster vaccination at least 1 week ago or have had coronavirus in the past 8 weeks. This applies with immediate effect.

Advice on self-quarantining for people in certain jobs who have not yet received their booster vaccination or have not had coronavirus recently will be issued soon. Read more about self-quarantining and self-isolating due to coronavirus and when to get tested.

Travel

• Within the Netherlands: stay at home as much as possible. If you do go out, limit contact with others and stay 1.5 metres apart.
• Abroad: the Dutch government issues travel advice per country. If you have holiday plans, travel smart. Travelling is still a risk, and will remain a risk. Check the travel advice on Wijsopreis.nl (in Dutch).

Public transport

The government requires the use of a non-medical face mask while travelling on public transport. This applies to travellers aged 13 years and older. You can obtain these face masks at various shops at the RET and NS train stations and in many vending machines. Travellers are requested to put their face mask on in good time before boarding the bus, train, tram or metro.

Read more on Rijksoverheid.nl.

Helpful Apps

Want to enjoy some personal space in Rotterdam? Thanks to the App SpotRotterdam, conceived by the Municipality of Rotterdam, this is now a lot easier. With SpotRotterdam you can see live where there are lots of people or not so many.

More and more people are being vaccinated every day, but the virus is still around. Download the CoronaMelder App to help stop it from spreading.

To access certain locations or events, you need to show that you do not have coronavirus. There is a different app for that: CoronaCheck.

Visitor’s information

Rotterdam Tourist Information Coolsingel (in the garden of the Schielandshuis), Central Station, Hoek van Holland and giftshop Love Rotterdam are open from 9:30 to 17:00. You can also contact one of our employees by phone or via e-mail. Wearing a face mask is mandatory at our locations.

About Rotterdam
Phone: +31 (0) 10 790 01 85 (09.30 – 18.00 hours)
E-mail: info@rotterdamtouristinformation.nl

About Hoek van Holland, Rotterdam Beach:
Phone: +31 (0) 174 519 570 (10.00 – 17.00 hours)
E-mail: hoekvanholland@rotterdamtouristinformation.nl