Essentially Rotterdam

General info about Rotterdam

Essentially Rotterdam

Visit Rotterdam well-prepared and have the time of your life. Here you will find all information about money matters, medical facilities, police, national holidays, weather,public toilets and more.

Matters of money
In Rotterdam, the euro is the legal tender. Practically anywhere in the town, you can pay at every register with cash, PIN and chip-cards. Do you need cash money? ATMs and banks are always close by, particularly in the city centre. If you need to exchange other currency into euros, you can use e.g. the services of GWK Travelex at Stationsplein (next to Central Station) and at Rotterdam The Hague Airport.


Emergency phone numbers
You certainly hope it will never be necessary, but something might happen during your visit which requires medical attention. Keep the following numbers close at hand:

112 The national emergency phone number.
You can use this to receive urgent care from
doctors, police and fire departments. You can reach them on any phone.
0900 8844 Police.
This is the national phone number for non-urgent care and problems. For emergency care, dial 112.
010 446 89 00 Fire department


There are several hospitals in Rotterdam. If you require emergency care, all these hospitals have Accident & Emergency wards.

Erasmus Medical Centre
‘s Gravendijkwal 230
3015 CE Rotterdam
010 704 07 04

Erasmus Medisch Centrum Sophia
Dr Molewaterplein 60
3015 GJ Rotterdam
010 704 07 04

Fransiscus Gasthuis
Kleiweg 500
3045 PM Rotterdam
010 461 61 61

Ikazia ziekenhuis
Montessoriweg 1
3083 AN Rotterdam
010 297 50 00

Maasstad Ziekenhuis
Maasstadweg 21
3079 DZ Rotterdam
010 291 19 11

Fransiscus Vlietland
Vlietlandplein 2
3118 JH Schiedam
010 893 93 93

IJsselland Ziekenhuis
Prins Constantijnweg 2
2906 ZC Capelle a/d IJssel
010 258 50 00

The Rotterdam Eye Hospital (Het Oogziekenhuis Rotterdam)
Schiedamse Vest 180
3011 BH Rotterdam
010 401 77 77


Emergency dentist
Dr Molewaterplein 30
3015 GD Rotterdam
+31 85 105 1760


Rotterdam has various police stations in the city centre, but also in the outlying city districts. Police headquarters is open 7 days a week, 24 hours a day:

Police Headquarters (Rotterdam City Centre):
Doelwater 5
3011 AH Rotterdam


Luggage storage
Do you want to discover Rotterdam unencumbered by your luggage and leave it somewhere safe? This is possible at Rotterdam Central Station. Lockers can be rented for maximum 72 hours. It is possible to open it before that time, but that will mean you need to pay the locker rent again. Payment beforehand, with pin or credit card. For the initial 24 hours, the rate is € 7,00 for small, and € 10,00 for large lockers,  More information

Another option to store your lugagage is offered by Radical Storage. They offer an easy and affordable solution for storing any luggage item in the city, especially near Rotterdam Central Station. Whether it is a stroller, a large suitcase, or sports gear, the service charges a fixed daily rate of €5 per item and a optional €1,75 guarantee fee for each bag stored. With their Radical Storage app and website, you have access to several options where you can safely leave your bags. Book a storage solution with a 5% discount.


National holidays 2024
The following days are national holidays in the Netherlands. On most of these days, employees who work in the private sector and at government agencies will have a day off. Public institutions often work Sunday shifts on these days. The hospitality sector does generally remain open on national holidays.


New Year’s Day January 1st
Good Friday March 29th
Easter Sunday March 31st
Easter Monday April 1st
King’s Day April 27th
Liberation Day May 5th
Ascension Day May 9th
Whit Sunday May 19th
Whit Monday May 20th
Christmas Day December 25th
Boxing Day December 26th


ID required in public
In the Netherlands, and therefore also in Rotterdam, the police and regulatory authorities (such as bus and train conductors) are allowed by law to ask for your proof of ID. Care providers are also allowed to check your identity. This is only allowed in certain situations:

  • traffic surveillance
  • maintaining public order / security
  • investigating criminal offences

In those contexts, you need to be able to show an authentic, valid proof of identity (passport or ID card). If you are unable to do so, you are in violation of the law and run the risk of being taken to the police station or receiving a fine.


Climate and weather
The Netherlands has a temperate, maritime climate, generally involving mild winters and cool summers. The climate is mainly due to the coastal proximity of the Netherlands to the North Sea. In general, the coastal provinces – including Rotterdam – usually have milder autumn and winter months than the inland, eastern provinces. Spring and summer in the west is usually slightly cooler than the east and south of the country. The weather is a favourite topic of conversation in the Netherlands. Not in the least because it can vary greatly, influenced by weather fronts and wind conditions. There is no universal advice or prediction we can give, so check the current weather info and forecast online before and during your trip, for instance with the Buienradar.

Public toilets

When you gotta go, you gotta go. In Rotterdam, there’s no need for panic, there is a toilet facility every 500 metres in the city centre. Besides public toilets and urinals, you can use the toilet at almost 50 catering establishments for free. These cafés, restaurants and hotels can be recognised by this sticker:

The sticker also indicates whether the toilet is wheelchair accessible. Below you will find a handy map with all the public toilets in Rotterdam. With the HogeNood app, you can immediately find the nearest accessible toilet with your smartphone.